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NOTES FROM THE WORKSHOP

What I learn while building this

Notes on AI on the phone, on automation and on what actually helps a small company. Written down when something turned out to be worth knowing.

Automation4 min read

What businesses actually do with AI

One in five mid-sized German companies uses AI. KfW surveyed what for, and the answer is less spectacular and more useful than any trade fair suggests.

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AI on the phone5 min readWhat a missed call actually costsA call nobody answers is not a lost conversation, it is a job that went to a competitor. Here is the arithmetic, using numbers from your own business.